Question 1

How do I register an account at 1scr?

Accepted Answer

Registering a 1scr account is quick and easy. Click the button Register at the top corner of the website or app, fill in your full name, active Malaysia phone number, and set a strong password. Registration takes less than 2 minutes. Once your account is created, you can immediately make your first deposit and enjoy all the games. Ensure the information entered is accurate, as it is required for KYC verification and future withdrawals.

Question 2

Do I need to verify my identity (KYC) to play?

Accepted Answer

Yes, KYC verification is required, especially before your first withdrawal. The process involves submitting a copy of your MyKad or valid passport. This is a standard security measure to protect your account from unauthorised access and to ensure all players are legitimate Malaysian citizens or residents. Verification is typically completed within 24 working hours.

Question 3

Can I have more than one 1scr account?

Accepted Answer

No. Each individual is only permitted to own one account only at 1scr. Owning multiple accounts violates our terms of service and may result in all related accounts being suspended or closed. If you have forgotten your password or are having trouble logging in, use the forgot password function or contact our support team for assistance.

Question 4

What should I do if I forget my account password?

Accepted Answer

On the login page, click the "Forgot Password" and enter your registered phone number or email. You will receive an OTP verification code. Enter the code and set a new password. If you are still experiencing issues, contact 1scr customer support via live chat and we will help verify your identity to restore account access.

Question 5

What payment methods are accepted for deposits at 1scr?

Accepted Answer

1scr accepts a wide variety of popular payment methods in Malaysia, including bank transfer (FPX), e-wallets such as Touch 'n Go eWallet and GrabPay, as well as major credit/debit cards. Deposits via FPX are processed instantly upon bank confirmation. For any inquiries about minimum or maximum deposit limits, visit the Deposit us for the latest information.

Question 6

How long does it take for a withdrawal to be processed?

Accepted Answer

Withdrawal requests at 1scr are processed within 1 to 24 working hours depending on your chosen method. Local bank transfers to major Malaysian banks such as Maybank, CIMB, and Public Bank are usually completed the same day if the request is submitted before 3:00 PM. Withdrawals to e-wallets are typically faster. Please ensure the bank account registered is in your own name to avoid delays.

Question 7

Are there minimum and maximum limits for deposits?

Accepted Answer

Yes, limits are set for each payment method. In general, the minimum deposit at 1scr starts from RM 30 while the maximum limit depends on your payment method and account level. Players who have completed KYC verification enjoy higher limits. For exact details by payment method, please check the Deposit us, updated on a regular basis.

Question 8

What bonuses are offered to new 1scr members?

Accepted Answer

New 1scr members are eligible for welcome bonus matched to your first deposit. In addition, there are second and third deposit bonuses as part of the new player welcome package. All bonuses are subject to fair and transparent rollover requirements. Read the full terms on the promotions page before claiming any bonus to ensure you understand the conditions.

Question 9

How do I claim the weekly cashback at 1scr?

Accepted Answer

Weekly cashback is automatically credited to your account every Monday based on your net losses from the previous week. No manual claiming is needed — 1scr ensures all active players receive this benefit without separate registration. Cashback rates vary by game category. For the latest details, check the promotions section within the platform.

Question 10

Can bonuses be withdrawn directly without meeting the rollover requirements?

Accepted Answer

No. All bonuses at 1scr are subject to rollover requirements before bonus funds can be converted into withdrawable cash. This is standard industry practice. For example, a bonus with a 5x rollover requirement means you need to wager five times the bonus amount received. Rollover conditions are clearly stated in each promotion's terms — 1scr is committed to full transparency for all players.

Question 11

Is the 1scr app available for Android and iOS?

Accepted Answer

Yes, the 1scr app is available for both Android and iOS. Android users can download the APK file directly from the official 1scr website without going through the Google Play Store. iPhone and iPad users can install the app via the App Store. The app offers the same full features as the desktop version, including deposits, withdrawals, all games, and live support. Visit the Download for a step-by-step installation guide.

Question 12

Why can't I access the 1scr page on my browser?

Accepted Answer

If you are having trouble accessing 1scr, try the following steps: (1) Clear your browser cache and cookies. (2) Try accessing the site using another browser such as the latest version of Chrome or Firefox. (3) Change your DNS settings to Google DNS (8.8.8.8) or Cloudflare (1.1.1.1). (4) Use a VPN if the URL is blocked by your internet provider. If the issue persists, contact 1scr customer support via live chat to get the latest alternative link.

Question 13

Is 1scr safe to play on and protected against fraud?

Accepted Answer

Security is 1scr's top priority. The platform uses 256-bit SSL encryption for all data transmitted between your device and our servers. Two-factor authentication (2FA) is also available for an additional layer of account protection. All games use a certified Random Number Generator (RNG), independently verified to ensure fair and tamper-proof outcomes.

Question 14

What types of games are available at 1scr?

Accepted Answer

1scr offers a comprehensive range of game categories to suit every Malaysian player's taste, including live casino with real dealers for games such as baccarat, roulette, and blackjack; online slots with hundreds of titles from leading providers; sports betting covering football, badminton, and e-sports; as well as fish shooting games popular among local players. All games can be played directly from the browser or app.

Question 15

Can I play in free or demo mode before betting with real money?

Accepted Answer

Yes, most slot games at 1scr offer free demo mode that allows you to try games without making a deposit. This is especially useful for new players who want to understand game mechanics before wagering real money. However, Live Casino games and sports betting require an active account balance to participate. Log in to your account and look for the "Demo" icon on any game that supports this feature.

1scr FAQ – Answers to Everything Your Question

Why Choose 1scr?

Top-Tier Security

Fast Deposits & Withdrawals

Mobile App

24/7 Customer Support

Exciting Bonus & Promotions

Extensive Game Selection

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Responsible Gaming

Supported Local Banks

Important Information for New Players

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